Withdrawal obligation / reflection period - Xapron
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Right of withdrawal / reflection period

Time for reflection

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at info@xapron.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Exception customization

Products that you purchase through this web store are custom made according to the specification entered by you. The right of withdrawal is therefore not applicable. The sale is therefore final after successful payment.

Exception sealed products

You have the right to cancel your order up to 14 days after receipt without giving any reason, provided that the seal has not been broken. When the seal is broken, your order is final and can no longer be returned. If you make use of your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at info@xapron.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Exception for perishable products

Non-perishable products that you buy through this web store only have a limited shelf life and can therefore not be returned. The right of withdrawal is therefore not applicable. The sale is therefore final after successful payment.

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