{"id":6289,"date":"2020-12-22T16:39:34","date_gmt":"2020-12-22T15:39:34","guid":{"rendered":"https:\/\/xapron.nl\/?page_id=6289"},"modified":"2021-01-08T10:37:18","modified_gmt":"2021-01-08T09:37:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/xapron.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row column_spacing=&#8221;0px&#8221; el_class=&#8221;site-doc-row&#8221;][vc_column][vc_column_text el_class=&#8221;breedte-800 site-doc-txt&#8221;]\n<h1>FAQ<\/h1>\n<p>On this page we answer questions that customers have regularly asked us in the past. Handy, because now you no longer have to ask them! You will find the answers below. If you still have a question after reading the FAQ, do not hesitate to ask us via <a href=\"mailto:info@xapron.com\">info@xapron.com<\/a>.[\/vc_column_text][vc_row_inner el_class=&#8221;faq-row breedte-800&#8243;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1610097913170{margin-top: 30px !important;}&#8221;]\n<h2>Products<\/h2>\n[\/vc_column_text][vc_toggle title=&#8221;In which sizes are the Xapron leather aprons available?&#8221; style=&#8221;simple&#8221;]We offer three different lengths for most aprons (with the exception of the Tennessee and the women\u2019s and kids aprons):<br \/>\nM: 74\u00d760 cm \/ 29\u00d723,6 inch<br \/>\nL: 82\u00d760 cm \/ 32\u00d723,6 inch<br \/>\nXL: 89x70cm \/ 35\u00d727,5 inch[\/vc_toggle][vc_toggle title=&#8221;What are the sizes of the other Xapron products?&#8221; style=&#8221;simple&#8221;]Short apron: 40\u00d760 cm<br \/>\nBig front pocket: 27\u00d718 cm<br \/>\nFlat pocket: 13\u00d719 cm \/ 18\u00d722 cm<br \/>\nBulk pocket: 12x20x4 cm<br \/>\nRing: 4,5 cm (diameter)<br \/>\nExtension belt: 60\u00d72,5 cm<br \/>\nScissor holder: 23,5\u00d712 cm<br \/>\nWaiter holder: 15\u00d727 cm<br \/>\nBottle holster: 21\u00d78 cm<br \/>\nWater holster: 21\u00d78 cm<br \/>\nKnife Rollbag 5 pcs: 45\u00d747 cm<br \/>\nKnife Rollbag 9 pcs: 58\u00d752 cm<br \/>\nKnife Rollbag 10 pcs: 45\u00d787 cm<br \/>\nKnife protector \u2013 10 cm: 10,7\u00d73,2 cm<br \/>\nKnife protector \u2013 16 cm: 16,7\u00d73,7 cm<br \/>\nKnife protector \u2013 18 cm: 18,7\u00d75,9 cm<br \/>\nKnife protector \u2013 24 cm 24,7\u00d75,9 cm<br \/>\nKnife protector \u2013 26 cm: 26,7\u00d73 cm<br \/>\nKnife protector \u2013 32 cm: 32,7\u00d73 cm<br \/>\nKnife holder 2st.: 33\u00d711 cm<br \/>\nPlacemat: 43\u00d730 cm<br \/>\nDesk pad: 40\u00d760 cm<br \/>\nNapkin ring: 15\u00d76,5 cm<br \/>\nNapkin ring with press button: 16\u00d73 cm<br \/>\nCoaster square: 10\u00d710 cm<br \/>\nCoaster round: 9 cm<br \/>\nOven glove: 29,5\u00d720,5 cm<br \/>\nOven glove Large: 39,5\u00d720,5<br \/>\nPotholder: 24,5\u00d724,5 cm<br \/>\nMousepad: 26\u00d722 cm [\/vc_toggle][vc_toggle title=&#8221;How do I keep my apron or other Xapron product clean?&#8221; style=&#8221;simple&#8221;]On our <a href=\"https:\/\/xapron.nl\/en\/maintenance\/\" target=\"_blank\" rel=\"noopener noreferrer\">Maintenance<\/a> page contains more information about how to keep your apron beautiful for as long as possible. <span class=\"JLqJ4b ChMk0b\" data-language-for-alternatives=\"en\" data-language-to-translate-into=\"nl\" data-phrase-index=\"1\">In addition, we have made a handy overview of maintenance tips for leather products.<\/span>\u00a0You can find these tips\u00a0<a href=\"https:\/\/www.notion.so\/Maintenance-tips-93bc69ab184e4adebcb434907f23f819\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a>.[\/vc_toggle][vc_toggle title=&#8221;How can I best store my Xapron apron?&#8221; style=&#8221;simple&#8221;]When you are not using the apron, hang or roll it up. In any case, do not fold the apron, this will prevent unsightly lines or even tears in the leather.[\/vc_toggle][vc_toggle title=&#8221;Is the Xapron logo on an apron as standard?&#8221; style=&#8221;simple&#8221;]Yes, except the Tennessee apron.[\/vc_toggle][vc_column_text]\n<h2>Personalization<\/h2>\n[\/vc_column_text][vc_toggle title=&#8221;I have ordered a Xapron apron without personalization but would like to have it personalized afterwards. Is this possible?&#8221; style=&#8221;simple&#8221;]That\u2019s certainly possible. Contact us at <a href=\"mailto:info@xapron.com\">info@xapron.com<\/a> and we will arrange it![\/vc_toggle][vc_toggle title=&#8221;I cannot upload a logo or personalization.&#8221; style=&#8221;simple&#8221;]If uploading your design or logo is unsuccessful, please contact us at <a href=\"mailto:marketing@xapron.com\">marketing@xapron.com<\/a>.[\/vc_toggle][vc_column_text]\n<h2>Payment<\/h2>\n[\/vc_column_text][vc_toggle title=&#8221;I have not received a receipt for my order.&#8221; style=&#8221;simple&#8221;]If you have not received a payment confirmation, please contact us at <a href=\"mailto:info@xapron.com\">info@xapron.com<\/a>.[\/vc_toggle][vc_column_text]\n<h2>Shipping &amp; Delivery<\/h2>\n[\/vc_column_text][vc_toggle title=&#8221;Do you ship worldwide?&#8221; style=&#8221;simple&#8221;]Yes.[\/vc_toggle][vc_toggle title=&#8221;What is the delivery time per country?&#8221; style=&#8221;simple&#8221;]Please refer to our <a href=\"https:\/\/xapron.nl\/en\/shipping-returns-warranty\/\">Shipping, Returns and Warranty <\/a>page for the delivery terms and delivery times per country.[\/vc_toggle][vc_toggle title=&#8221;What are the shipping costs?&#8221; style=&#8221;simple&#8221;]<strong>Netherlands:<\/strong><br \/>\nPurchase amount above \u20ac50,00: FREE<br \/>\nPurchase amount under \u20ac50,00: \u20ac6,95<\/p>\n<p><strong>Belgium, Germany and Luxembourg:<\/strong><br \/>\n\u20ac10,00<\/p>\n<p><strong>Outside EU + United Kingdom: <\/strong><br \/>\n\u20ac20,00<\/p>\n<p><strong>Norway and Switzerland: <\/strong><br \/>\n\u20ac50,00<\/p>\n<p><strong>America: <\/strong><br \/>\n\u20ac30,00[\/vc_toggle][vc_toggle title=&#8221;Can I return my Xapron product?&#8221; style=&#8221;simple&#8221;]You have the right to cancel the order within 14 days of receipt. After cancellation you have another 14 days to return the product. We will refund the full order amount including shipping costs. Only the shipping costs for returning the product are for your own account. There are some exceptions for products that cannot be returned, such as all personalized products. For more information about the exceptions and the return of a shipment, we would like to refer you to our <a href=\"https:\/\/xapron.nl\/en\/shipping-returns-warranty\/\">Warranty and Returns<\/a>\u00a0page[\/vc_toggle][vc_column_text]\n<h2>B2B \/ Business<\/h2>\n[\/vc_column_text][vc_toggle title=&#8221;Do you have a product brochure?&#8221; style=&#8221;simple&#8221;]Yes, sure, you can find it\u00a0<a href=\"https:\/\/bit.ly\/XapronDatabase\" target=\"_blank\" rel=\"noopener noreferrer\">HERE<\/a>.[\/vc_toggle][vc_toggle title=&#8221;Which business \/ B2B options do you offer?&#8221; style=&#8221;simple&#8221;]You will find all the information about these options on our <a href=\"https:\/\/xapron.nl\/en\/business-b2b\/\" target=\"_blank\" rel=\"noopener noreferrer\">Business \/ B2B<\/a>\u00a0page. If you have any questions, please contact us at <a href=\"mailto:info@xapron.com\">info@xapron.com<\/a>.[\/vc_toggle][vc_toggle title=&#8221;I am interested in reselling the Xapron products. What now?&#8221; style=&#8221;simple&#8221;]Cool! We are only too happy to welcome new partners. Contact us at <a href=\"mailto:info@xapron.com\">info@xapron.com<\/a> to discuss the options.[\/vc_toggle][vc_toggle title=&#8221;I am looking for a private label solution. Do you offer options for this?&#8221; style=&#8221;simple&#8221;]Yes, certainly, check out our page about our <a href=\"https:\/\/xapron.nl\/en\/b2b-private-label\/\">B2B \/ Private label<\/a> solutions. Are you stuck? Please contact us at info@xapron.com.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row column_spacing=&#8221;0px&#8221; el_class=&#8221;site-doc-row&#8221;][vc_column][vc_column_text el_class=&#8221;breedte-800 site-doc-txt&#8221;] FAQ On this page we answer questions that customers have regularly asked us in the past. Handy, because now you no longer have to ask them! You will find the answers below. If you still&hellip;<\/p>\n","protected":false},"author":1262,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-6289","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/pages\/6289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/users\/1262"}],"replies":[{"embeddable":true,"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/comments?post=6289"}],"version-history":[{"count":26,"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/pages\/6289\/revisions"}],"predecessor-version":[{"id":6580,"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/pages\/6289\/revisions\/6580"}],"wp:attachment":[{"href":"https:\/\/xapron.nl\/en\/wp-json\/wp\/v2\/media?parent=6289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}