Privacy statement

Privacy statement (updated May 2018)

In this statement, we will let you know what personal information we collect, why we collect this information and what we do with it. We believe it is important that your data is handled with care and that the personal information you provide is treated confidentially. In short, our privacy statement means that we your personal data:

- Use only for goals that have been agreed with you
- Will not share with others
- Thoughtfully secure

If you have questions that are not answered in this privacy statement, if you have suggestions or comments about their content or if you have complaints about the way in which we handle your personal data, we would like to get in touch with you.


Personal data that we process

Xapron B.V. processes your personal data by using our services. You have provided this information yourself. Below is an overview of the personal data we process:

-    First and last name
-    Date of birth
-    Address data
-    Phone number
-    E-mail address
-    Bank account number
 

For what purpose and on what basis we process personal data

Xapron B.V. processes your personal data for the following purposes:

-  We can call or e-mail if necessary to carry out our services
-  Sending out our newsletter
-  inform you about changes to our services and products
-  Xapron B.V. also processes personal data if we are legally obliged to do so, such as data
  that we need for our professional organization, supervisors and other government bodies


Automated decision-making

Xapron B.V. does not take decisions based on automated processing on matters that may affect people. These are decisions taken by computer programs or systems, without a person (for example an employee of Xapron B.V.) sitting between them.


How long we store personal data

Xapron B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.


Sharing personal data with third parties

Xapron B.V. doesn’t sell your information to third parties and only provide it if necessary to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Xapron B.V. remains responsible for these operations.


Cookies, or similar techniques, that we use

Xapron B.V. uses only technical and functional cookies on www.xapron.com. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. Through Google Analytics we have access to certain data such as visitor numbers and most visited pages.

We have no insight into which person or computer our website visits. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. Finally, you can also delete all information previously stored through the settings of your browser.
 

Integration of the Trusted Shops Trustbadge

In order to te able to show our Trusted Shops quality mark, the possibly collected reviews and the product range of Trusted Shops after an order, the Trusted Shops Trustbadge is integrated on this website. 

After weighing our various interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the advertised services are a product of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request with, for example, your IP address, the data and time of the request, the amount of data sent and the name of your internet provider (access data) is documented. These access data will not be processed and automatically overwritten at the latest 7 days after your last visit to the page. Other personal data will only be passed on to Trusted Shops when you choose to use the Trusted Shops products after placing an order or already registered for their use. In that case the contract between you and Trusted Shops applies. 

 

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent to the data processing or to object to the processing of your personal data by Xapron B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have available to you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@xapron.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number  black in this copy. This to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

Xapron B.V. also want to point you out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.


How we protect personal data

Xapron B.V. take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact info@xapron.com.